Service Delivery Analyst

Location: London, England
Job Type: Permanent
Specialisation: Information Technology
Salary: £22000 - £25000 per annum
Reference: 77199-ITENG-GRK_1602086420
Contact: Geoff King
Email: email Geoff
Permanent Service Analyst position - London - £22,000-£25,000 per annum

I am currently partnering with a client who are recruiting for a Service Delivery Analyst on a permanent basis for a role based in London.

This role will be responsible foe service level management, reviewing for supplier performance reports, identifying and highlighting potential productivity enhancements and coordinating resolution of incidents/complaints

If you have experience of SLAs/KPIs and are comfortable working with Data then this could your first step towards a career in Service/Service Delivery Management.

Ideally candidates will have some experience working in Service Management/Service Desk role and have intermediate Excel skills. Any experience with PowerBI would be highly desirable.

Please apply now for more information.