Service Delivery Analyst

  • Location

    London, England

  • Sector:

    Information Technology

  • Job type:

    Permanent

  • Salary:

    £22000 - £25000 per annum

  • Contact:

    Geoff King

  • Contact email:

    geoff.king@volt.eu.com

  • Job ref:

    77199-ITENG-GRK_1602086420

  • Published:

    6 months ago

  • Expiry date:

    2020-12-06

  • Startdate:

    asap

Permanent Service Analyst position - London - £22,000-£25,000 per annum

I am currently partnering with a client who are recruiting for a Service Delivery Analyst on a permanent basis for a role based in London.

This role will be responsible foe service level management, reviewing for supplier performance reports, identifying and highlighting potential productivity enhancements and coordinating resolution of incidents/complaints

If you have experience of SLAs/KPIs and are comfortable working with Data then this could your first step towards a career in Service/Service Delivery Management.

Ideally candidates will have some experience working in Service Management/Service Desk role and have intermediate Excel skills. Any experience with PowerBI would be highly desirable.

Please apply now for more information.