11 months ago
I am currently partnering with a Global media/entertainment client who are recruiting for a Dekstop Support Engineer to join an existing team.
Responsibilities will include:
Operating System image creation, maintenance, and deployment.
Workstation and server maintenance (deployment of applications, correcting faults, updating drivers/firmware, etc).
Installation, maintenance, and troubleshooting of network equipment (e.g. patching, configuring/installing switches, etc).
High level configuration of storage systems (eg: creation of SMB shares, DFS hierarchy, SVN repositories, etc).
Adding/maintaining network service related data (eg: DHCP reservations / scopes / etc; DNS records).
Monitoring of network, applications, and services using HPE Intelligent Management Console.
Creation and maintenance of Active Directory objects (eg: user and service accounts; mailing lists; security groups; etc) via graphical tools, command line tools, and scripting.
Creating and maintaining documentation for departmental use and for consumers of IT support services, for example, to include but not limited to IP address register, equipment register, setup / standards docs, FAQ's, how-to's.
Auditing of systems for suitability for task, license compliance, etc.
Liaising with other team members to ensure that potential issues are raised and dealt with in a timely manner.
Any other ad-hoc IT duties that may be required to provide an effective and efficient service.
Proven track record working in senior desktop support roles in large multi location/office environments.
A diverse technical skillet covering most of the technologies mentioned above will be vital to be successful in this position
SCCM Administration experience would be highly desirable.
This role has been classified Inside IR35 and therefore candidates will need to be happy to work via an Umbrella Company.