Product Manager Advertising

Location: Belgium
Job Type: Contract
Specialisation: Information Technology
Salary: Negotiable
Reference: 77165-ITBEL-ASD_1601472661
Contact: Astrid Destexhe
Email: email Astrid
For our customer based in Brussels, we are looking for a Product Manager
With experience in the Telecommunications sector.

Duties and responsibilities:

1. Responsible for #interact (a messaging-centric platform for customer care) product evolution (writing requirements in line with customer needs, negotiations with 3rd party developers to get quality delivery within budget constraints, testing & validating delivered requirements, keeping internal & external documentation up to date,...)
2. Undertake actions to reach P&L ambitions for #interact (support sales & marketing actions, internal evangelization/trainings,…)
3. Strategic evolution of #interact within the broader Next Generation Communication portfolio (link with chatbot, voice integration, RCS,…)
4. Responsible for financial KPIs (revenue & direct margin budget/forecasts, capex spendings)
5. Improve current support model with Customer Operations department

Personality and Values:

Excellent team worker
Communicative and assertive
Committed to quality
Customer minded
Sense of responsibility and self-initiative
Result oriented

Skills and Experience:

Experience in product management, preferably in a telco environment (voice, A2P SMS)
Good knowledge about customer engagement solutions
Understanding customer needs in terms of functionalities & user experience
Basic financial understanding (revenue/volume drivers, ARPU, one-shot vs. recurrent,…)
Combination of conceptual thinking & execution capabilities

Languages:
FR or NL fluent + good knowledge of English (written and oral)