Sector: Insurance
Location: Belgium
Languages Required: French (FR), Dutch (NL), and working proficiency in English (ENG)
Experience Level: Senior (10+ years)
๐ข About the Role
Our client in the Insurance Sector is seeking a Senior IT Program Manager to lead and manage one or more high-impact programs spanning multiple domains. The role entails overseeing concept development, implementation, and evaluation while aligning with the company's internal governance frameworks and ensuring alignment with client expectations.
You will play a pivotal role in managing timelines, scope, budget, quality, risks, and cross-functional teams - ensuring seamless delivery of complex initiatives.
๐ฏ Key Responsibilities
Primary Responsibilities
Develop and maintain a comprehensive program roadmap encompassing multiple projects.
Ensure effective people management across interdisciplinary teams.
Define and monitor project timelines, milestones, and deliverables.
Allocate tasks and responsibilities across project teams.
Identify and mitigate risks and issues impacting delivery.
Clarify and communicate project scope and technical synergies across sub-projects.
Guarantee adherence to standards, processes, and best practices.
Lead and coordinate internal teams and/or external contractors.
Propose innovative technical solutions aligned with project goals.
Report status updates, risks, and issues to internal stakeholders and the Program Manager.
Establish a continuous project review and improvement process based on lessons learned.
Contribute to organizational knowledge through the development of a "learning school"-formalizing tools and expertise used across domains.
Secondary Responsibilities
Promote a positive project management culture through internal and external networking.
Ensure clear and ongoing communication with stakeholders.
Address and resolve both technical and non-technical conflicts.
Support the operational efficiency of project teams and related stakeholders.
Define and align roles and responsibilities within project teams.
Incorporate and act on feedback and changes from internal and external customers.
๐ง Profile Requirements
Non-Technical Competencies
Strong analytical and problem-solving abilities.
Proven ability to manage multiple priorities autonomously.
Self-motivated, fast learner with a proactive attitude.
Demonstrates a results-oriented and customer-focused approach.
Well-organized, structured, and detail-oriented.
Excellent interpersonal and communication skills.
Team player with a high level of accountability and collaborative mindset.
๐ Education & Certifications
Master's degree in Computer Science or equivalent through experience.
Minimum 10 years of experience in Portfolio, Program, and Project Management in the IT sector.
Hands-on experience with Planview, MS Project, or equivalent tools.
Strong familiarity with enterprise governance tools.
ITIL Certified with at least 5 years of practical experience.
SAFe Certified Consultant.
Agile mindset, ideally with experience in IBM-oriented environments.
Certified in PRINCE2, PMI, or an equivalent project management methodology.
๐ Language Requirements
Fluent in French (FR) and Dutch (NL).
Good working knowledge of English (ENG).
If you're a strategic thinker with a passion for IT program leadership and stakeholder engagement, and you're ready to contribute to a dynamic environment in the Insurance Sector, we'd love to hear from you.
