10 months ago
25th Jan 2021
·To be responsible for ensuring that all legally required planned maintenance is carried our within the timeframe, and to provide technical assistance to other departments if needed.
·To be responsible for and process all valid work orders at the relevant status, which involves planned and unplanned maintenance activities ensuring that latest completion dates are adhered to.
·To provide front line customer technical support on the telephone on applications equipment (Generators, food tunnels, Medical panels). To provide technical guidance to the customer services team as and when required.
·To diagnose faults on a wide variety of equipment (tanks, PCM's, PTCM's, GGG plants, hydrogen systems, food tunnels, telemetry etc) using third hand information and then ensure that the relevant equipment, parts and labour are arranged to resolve the issue.
·To have a thorough knowledge of SAP to enable the correct person and equipment is sent to where required. Using the skills matrix and job ID's where required.
·To liaise with customers and provide the technicians that carry out the planned visits with all of the required documentation and parts to ensure that we comply with the legal PSSR requirements.
·To plan where and when a technician will attend a customers site for and legal and non legal inspections within the time permitted and to resolve any fault on a customers system within the agreed SLA
To be considered for this role you will need:
·Good technical understanding
·At least 3 years experience in a similar field
·Good geographical knowledge
·Good IT skills
·Good interpersonal skills
·Problem solving abilities
·Ability to deal with pressure
You will need right to work in the UK to be considered for this role.
If you wish to apply for this position please send an email with you CV and a cover letter