Technical Support Engineer - Medior

  • Location

    Liège, Belgium

  • Sector:

    Engineering & Manufacturing

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Celine Guillaume

  • Contact email:

    Celine.Guillaume@volt.eu.com

  • Job ref:

    77342-TELCO-CGU_1603989395

  • Published:

    9 months ago

  • Duration:

    52 weeks

  • Expiry date:

    2020-12-28

  • Startdate:

    02/11/20

For one of our clients based in Liège and active in the Telecom industry, we are looking for a "Technical Support Engineer".

The Technical Support Engineer ensures the repair of connectivity and services for fiber customers.

Required Responsibilities:

- Remote localization of the problem by performing the correct technical tests
- Solve the problem by adjusting the configuration of the solution
- Ensure correct dispatching to the various technical services
- Provide excellent communication to our customers about the evolution of the repair, and clearly documenting the corresponding ticket
- Support the technician on the site

Degree & Experience:

- Professional Bachelor or equivalent experience

Technical skills:

- Experience in working with fiber is an advantage.

Attitudes/Behaviors:

- Customer orientation
- Planning and organization
- Team spirit
- Assertiveness
- Stress resistant
- Communication

Languages:

- French
- Knowledge of English is an asset

Do you see yourself in this job position? If so, don't hesitate to contact me: